Privacy Policy
Last Updated: 1/ August/ 2025
At The Mobile Car Guy LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect the following types of personal information when you use our website or services:
- Contact Information: Name, phone number, email address, and service address
- Vehicle Information: Make, model, year, and service details
- Payment Details: We collect payment information when a transaction is completed (we do not store credit card data)
- Communication Records: Emails, messages, and call details for customer support and service tracking
- Website Usage: IP address, browser type, device type, and pages visited
2. How We Use Your Information
Your data is used for the following purposes:
- To schedule and deliver mobile auto repair or maintenance services
- To communicate with you about appointments, service updates, or issues
- To process payments and issue receipts
- To improve our website and services
- To comply with legal obligations
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only when:
- It is necessary to complete a service (e.g., payment processors)
- Required by law, regulation, or legal process
- To protect the safety and rights of our customers, staff, or the public
4. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve user experience and gather analytics. You can disable cookies through your browser settings if you prefer.
5. Data Security
We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data (subject to service history and legal requirements)
- Opt out of marketing communications
To exercise any of these rights, contact us at [email protected]
7. Third-Party Links
Our website may include links to third-party sites (e.g., payment gateways or review platforms). We are not responsible for their privacy practices. Please review their policies separately.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
The Mobile Car Guys
📞 (703) 898-1387
📧 [email protected]